WHAT IS THE PROBLEM?
The erosion of ethics in our Public Services, the absence of openness and unwillingness to listen and learn is causing harm, costing lives and destroying our faith in them and those who lead them.
DOES IT MATTER?
Yes, defensiveness in Public Sector Services damages many people. Poor cultures in the NHS alone cause over 10'000 avoidable deaths each year, ruining lives and costing us BILLIONS each year in compensation.
CAN IT BE CHANGED?
Change comes from people with experience and passion who want to make a positive difference. Regulation is clearly not working. We need to develop our understanding of the issue and find ways of addressing it together.